How Can I Talk On The Phone With Verizon Customer Service

Verizon Phone Number

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Reasons customers similar you chosen recently

My cell telephone got lost I need a new phone.

Already out of data. My phone was hacked

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I was just threatened need to find out the restricted number that called my phone

Verizon caused Tracfone Nov. ****. I am an isolated Elder, have used and depended upwardly...

Got a new telephone I accept a prepaid Verizon phone the new phone is a straight talk phone I...

Bought a used phone need unlocked for my carrier

Help setting upward my new business relationship switching from Spectrum. I already the sim card, and spo...

I need to know my current balance and due date.

Net and television not working because I have a "pending" service that I do not need. Swap...

I need help setting up my AirSpeed mobile hotspot

Fraud section and dispute

I am trying to actuate a new telephone

I need my telephone unlocked. I would like a representative to unlock my phone so I tin uti...

Assistance with my elderly begetter's account in a nursing home

Encounter more than contempo reasons for calling

Help me with my effect

How to call Verizon

Our Editor's Notes on Verizon's Phone-Based Customer Care

Verizon is a telecommunication company that offers wireless and telephone services, Net admission, and boob tube streaming to home and concern customers. With over 153 1000000 mobile customers in the United States, information technology is non surprising that Verizon has developed a robust phone-based customer service system.

Why Practice People Call Verizon Customer Service?

People brand calls to Verizon for many reasons, including:

Purchasing new wireless or mobile services and devices.
Upgrading, changing or canceling plans.
Technical support and problems with service quality.
Questions virtually services.
Changes in client data, such every bit contact data or customer names.
Questions about bills.
Requesting payment arrangements.

Calling Verizon Customer Service

There are several means for customers to connect with Verizon by phone:

Phone call one of Verizon's cost-complimentary numbers: Customers should be aware that there are different telephone numbers for prepaid and postpaid customers.
Dial *611 from a Verizon telephone.
Asking a phone call-back from Verizon's website. Call-back appointments can exist fix via the website as well, providing additional consumer convenience.

Calls fabricated from a device or number recognized by Verizon are answered by an automated vocalism system that greets the customer by name. While Verizon offers 24/7 automated phone-based customer service, alive client help is available Monday through Friday from 7 am - 9 pm and weekends from viii am - ix pm. All hours are in local time.

Verizon also offers a dedicated customer service center for current customers who have disabilities. The Verizon Wireless National Accessibility Customer Service Center takes calls Mon through Fri from eight:30 am to 5:thirty pm eastern fourth dimension.

Verizon Phone-Based Client Service

Many consumers adopt to speak to a alive person when making a buy, request a question or attempting to resolve a problem. Verizon's voicemail system will enquire questions about the reason for the call: "Yes" or "no" answers straight the telephone call to the appropriate customer service department.

Callers who want to speak to a representative direct and don't want to bother with the bill of fare can hitting "0" at each prompt. Somewhen, a representative will go on the line. Verizon maintains both standard telephone call centers in many parts of the country, also as a network of home-based support representatives.

How Do Customers Feel Near Calling Verizon?

Consumer sentiments regarding Verizon vary: Many people have had satisfactory experiences with Verizon phone representatives while other customers are less happy with the service they received.

1 area of frustration for some Verizon customers has been getting accurate data regarding when an area outage will be resolved. This can be a significant effect in areas affected past bad weather condition or 5G tower upgrades.

However, many consumers report positive experiences, including customer service representatives who were willing to stay on the phone with a caller as long as it took to resolve circuitous bug.

Notable Cases

1 example that caught some media attention involved what appeared to be the theft of a phone subsequently it was shipped from Verizon to the customer. The client received an empty box that appeared to have been tampered with past a telephone thief.

Phone calls to Verizon were ineffective at getting the phone replaced. Verizon phone representatives blamed the aircraft company and the aircraft company told the customer to inquire Verizon for help. Despite several client service representatives telling the client that someone would address the result, it took a 3rd-party intervention to resolve the situation and get the customer a new phone.

What Issues Tin can Verizon Customers Resolve Over the Telephone?

About consumer bug tin exist resolved by Verizon experience representatives via a phone conversation. These issues include:

Billing questions, including researching and removing erroneous charges
Changing plans and services to arrange customer needs
Selecting and upgrading devices
Addressing possible technical issues with devices or telephone service
Scheduling service calls or appointments

Other Issues

Some issues are difficult or impossible to resolve with a telephone call, nevertheless, a Verizon customer service specialist can often propose you about the steps y'all can take to accost the issue. If your device or equipment is malfunctioning or cleaved, for example, you lot'll need to bring the device to a store, return information technology by mail to Verizon, or schedule a technician visit.

Unresolved Problems With Verizon Telephone Customer Service

While Verizon's client feel representatives are generally effective at addressing common complaints and bug, non all callers volition exist satisfied with the level of service received. If y'all are unable to resolve your issue with Verizon over the telephone, consider taking one or more of the post-obit steps:

Contact Verizon through other means, including e-mail, web-based chat, or social media platforms. Ane advantage of addressing customer service issues via text is that yous may have an easier fourth dimension communicating your state of affairs to the representative. You'll also have a record of the communication that could come in handy later.
Phone call client service again and speak to a different representative. Representatives are individuals and some may exist better able to understand and accost your concerns.
Visit a Verizon store. Talking to a Verizon representative in person may exist more effective than phone advice. In addition, shop personnel tin can inspect and, in some cases, service your device or devices.

Client Number 888-910-4366 - past the Numbers

Phone number to dial 888-910-4366

Call-back available Yeah

Telephone call picked up by a real person YES

Department you lot're calling Customer Service

Telephone call center hours Mon-Fri 8am-1am, Saturday 8am-10pm, Sun 8am-10pm EST

Best time to punch 10:15am

Navigate phone maze to a homo Printing i for customer service, printing 2 to sign up for new service

Average wait

Current await sixteen

Rank (among phone numbers) 1

Rank (overall) one

Alternating methods phone, chat, twitter, spider web

Quality of communication 52%

Quality of help 67%

Customer votes 5,735

Data last updated Thu May 05 2022 ten:00:00 GMT+0000 (Coordinated Universal Fourth dimension)

Verizon'south Best Toll-Complimentary/800 Customer Telephone Number

This is Verizon's best phone number, the real-fourth dimension electric current wait on hold and tools for skipping right through those phone lines to go right to a Verizon agent. This phone number is Verizon's All-time Phone Number because 49,122 customers like you used this contact data over the last 18 months and gave us feedback. Common problems addressed by the client care unit that answers calls to 888-910-4366 include Setup Service, Device Back up, Service Outage, Dispute a Charge, Transfer Service and other customer service issues. The Verizon call center that you call into has employees from North Carolin, Iowa, India and is open Monday-Fri 8am-1am, Sat 8am-10pm, Sun 8am-10pm EST according to customers. In total, Verizon has 9 phone numbers. It's non always articulate what is the best mode to talk to Verizon representatives, then we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can go on to better this costless resources.

Contacting Verizon - past phone or otherwise

While 888-910-4366 is Verizon's all-time toll-free number, there are 12 full ways to go in touch with them. The next best fashion to talk to their customer support team , according to other Verizon customers, is by calling their 800-538-2686 phone number for their New Wireless Customers department. Besides calling, the side by side favorite option for customers looking for help is via 800-538-2686 for New Wireless Customers. If y'all call up this data is inaccurate or know of other means to contact Verizon please let the states know and then we tin can share with other customers. And y'all can click hither if you lot desire to compare all the contact data we've gathered for Verizon.

What is GetHuman's Relationship to Verizon?

In curt, the 2 companies are not related. GetHuman builds complimentary tools and shares information amongst customers of companies like Verizon. For large companies that includes tools such equally our GetHuman Phone, which allows you to call a company but skip the function where you await on the line listening to their call technology music. Nosotros've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, agree times, and confusion with customer service, especially with larger companies. And every bit long as y'all keep sharing it with your friends and loved ones, we'll go on doing it.

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