About phone calls from Google Assistant

Of import: This commodity is almost a Google Banana feature that Google uses to contact a business concern. It'southward not about how to contact Google Support on behalf of a business.

Phone calls from Google

At the outset of the phone call, you lot'll hear the reason for the call and that the call is from Google. You tin can expect the call to come from an automated organization or, in some cases, a manual operator.

Appointment bookings and checking eating house wait time with Google Assistant are only available in the United states, and will phone call from +ane-650-203-0000.

Google may as well call or text to confirm your business concern details, including temporary closure or limited services due to COVID-19, so they are reflected accurately when people are looking for them on Google Search and Maps. Contacts from these phone numbers will exist from Google:

  • Argentine republic: +541152468650
  • Australia: +61-ii-9160-9443
  • Brazil: +55 1138788565
  • Canada: +1-780-851-3579
  • Chile: +56223930690
  • Colombia: +576017945853
  • France: +33 185169412
  • Federal republic of germany: +491771783584
  • India: +91 4067412333, 56161187
  • Nippon:  +81-345670700
  • United mexican states: +52 5550912025
  • New Zealand: +64-9-884-7777
  • Peru: +5117304933
  • Kingdom of spain: +34-93-003-9974
  • United Kingdom: +44-207-660-1362
  • United States: +1-650-206-5555, +ane-650-763-0461, +i-855-593-8213
  • Venezuela: +582127719755

Larn more about identifying legitimate calls from Google.

Customers who find your business using Google Search, Maps or Assistant tin can inquire Assistant to call y'all on their behalf, for tasks like booking an appointment or checking the wait time for a tabular array at a eating place. Assistant volition confirm any necessary details with the customer and phone call your business to fulfill the customer'due south request.

Google may also occasionally call businesses to confirm details, similar opening hours, and ensure accurate data.

These calls may be:

  • Automatic.
  • Automatic and monitored by a live person.
  • Made by a alive operator.

Availability

Google offers this characteristic at no charge to both businesses and customers to help them connect with each other.

Devices supported

This characteristic is currently bachelor on:

  • Phones with Google Banana app
  • Devices that can admission Search or Maps

Availability in the United States

This feature is currently available in the following Us states:

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • S Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • Westward Virginia
  • Wisconsin
  • Wyoming

How information technology works

Booking an appointment

If the client wants to book an date, Banana will confirm specific details like the customer's preferred fourth dimension, type of service, or size of political party. Once this information is confirmed, Assistant will endeavour to book an engagement with your business by using an online booking partner (if bachelor) or by calling your business using the automated vocalism-calling technology from Google Assistant (calls are monitored and recorded for quality assurance). At this time, appointment bookings with Google Banana are simply available in the United states of america.

Checking business information

To ensure that Google shows accurate information about your business, like your business hours or the status of in-demand inventory, Google may call or text your concern to confirm information that you've not yet confirmed. These calls or texts may use the automated voice-calling technology from Google Assistant (calls are monitored and recorded for quality balls) and may consequence in updates to your business contour on Google Search and Maps.

Checking restaurant expect time

If the customer wants to go the current wait time for a table at your business organisation, Google may call your business to get the information and share the look-time information with the customer. These calls may use the automated vocalism-calling applied science from Google Banana. Calls are monitored and recorded for quality balls. At this time, checking the wait fourth dimension with Google Assistant is only available in the United States.

Learn how to update your business information on Google.

How to opt out

Google offers this feature at no charge, to aid connect businesses and customers. Learn how Google manages any personal data it collects.

If you'd prefer your business non receive automatic calls from Google Assistant, you lot can tell u.s.a. over the telephone or change your Business concern Profile settings. Learn virtually your Business organisation Profile on Google.

Tell us over the phone

When you go a telephone call from Google Banana, yous can tell Assistant that you don't want to receive any more than calls. For case, you can say:

  • "Please remove my business from your list."
  • "Please stop calling my business."

Change your Business organization Profile settings

For single contour:

  1. Go to Google Search or Google Maps.
  2. TapThree vertical dots icon imageand then Business Contour Settings and then Advanced Settings and then Under "Google Assistant calls," toggle on or off the setting yous want to change.

For multi profile:

  1. Sign in to Business Profile Manager.
  2. If you haven't verified your business, y'all must do then in social club to opt out. Learn how to verify your business.
  3. From the menu, click Info.
  4. Under "Google Assistant calls," uncheck the box for Accept Google Assistant calls.

Important: Afterwards opting out, y'all may still occasionally get manual calls from Google to ostend your business information. Learn more than almost phone calls from Google.

Opt out & delete text messages

To opt out of text messages, reply End.

To delete all messages exchanged with the number, ship DELETE in the US or India, or LÖSCHEN in Germany.

Frequently asked questions

How frequently will Google Assistant phone call me?

Google Assistant volition but telephone call yous when a client wants to book an appointment, check the restaurant await time, or when it needs to check your business hours or the status of in-need inventory. Banana will avert calling you during late night and early on morning time hours.

How do I update my business information on Google?

Larn how to edit business information like your phone number or opening hours.

How do I written report issues?

To report a problem with Google Assistant calls, contact the states.

Was this helpful?

How can we improve information technology?